Refund policy
Most Something in Hebrew products are made to order. Please review the product, size, color, design, and shipping information carefully before placing your order.
If an item arrives damaged, defective, or different from what you ordered, email hello@somethinginhebrew.com with your order number and photos of the issue. We will review the circumstances and, when appropriate, offer a replacement, refund, or another reasonable resolution.
Returns or exchanges for change of mind, including ordering the wrong size, are not guaranteed and may be considered case by case. Please do not send an item back without contacting us first and receiving return instructions.
If you need to request an order change or cancellation, contact us as soon as possible. Because made-to-order products may enter production quickly, we cannot guarantee that an order can be changed or canceled after it is submitted.
If tracking shows a package as delivered but you have not received it, or if a shipment appears lost or unusually delayed, contact us and we will help investigate with the carrier or fulfillment partner. Any resolution will depend on the circumstances of the shipment.
Approved refunds are issued to the original payment method. The time required for a refund to appear may vary by financial institution.
Nothing in this policy limits any rights available to you under applicable law.
Questions? Email hello@somethinginhebrew.com and include your order number.